Website information

  • While we take utmost care to keep the information on the website accurate, any typographical, clerical or other error or omission in any sales literature, quotation, pricelist, acceptance of offer, invoice or other document issued by us will be subject to correction without any liability on our part.
  • Every effort is made to ensure the complete accuracy of our website however some prices/details may change from time to time and it is possible that error may occur. We will use our best endeavours to rectify any errors as swiftly as possible but we cannot be responsible for any losses incurred.
  • The measurement of all products made by us will be as accurate as possible but are nevertheless approximate.
  • We have a policy of continuous product development and reserve the right to amend the specifications of products without prior notice in relation to future sales.
  • We reserve the right to refuse an order under any circumstances as deemed necessary by us.
  • We endeavour to display as accurately as possible the colours of our products that appear on the website. However we cannot guarantee that your monitor will accurately reflect the colour of the product delivered.
  • We endeavour to match the colour and texture of the material of your sofa to the samples chosen as accurately as possible, but variations in both colour and texture may occur.
  • The contract shall not be concluded until we have received your valid credit card charge, debit card payment details or actualization of a cheque authorized by you following which we will issue a order confirmation to the email address provided by you during the registration process and on ordering.
  • To the maximum extent permissible by law, we exclude all warranties, expressed or implied as to the accuracy of the information contained in any of the materials on the website. We cannot accept any liability for any particular material on the website or as a result of any use or reliance placed upon information contained on the website.
  • Any material downloaded or otherwise obtained through the use of this website is done at your own discretion and risk. You will solely be responsible for any damage to your own computer systems or loss of data that results from the download of such materials.
  • We control and operate the website from our office in Mumbai, India. Accordingly the laws of India govern claims relating to, including the use of the website and the materials contained therein subject to Mumbai Jurisdiction. If you choose to access our website from outside India you do so on your own initiative and you hereby agree that in the event of a dispute between Bottomline Sofas Pvt. Ltd. and you the laws of India will apply at all times subject to Mumbai Jurisdiction.
  • We assure you that all personal information entered by you is kept strictly confidential and is not sold, traded or given on rent to others. Your information is used only to help us build a better relationship with you.
  • Whenever you provide us with personal information or credit card/debit card/net banking details, we offer the use of a secure server with 128 bit encryption thus making it extremely difficult to read even if it is wrongly intercepted.
  • Leather products are made from quality natural leather and accordingly they may not be uniform in colour or texture. Only the finest hides are selected but they might show natural marks and scars on the hide. Some leathers will mellow with age and exposure to sunlight and heat.
  • Fabric batches may vary and the most common variation is that of colour – though the actual colour variation is often mostly negligible or very slight. Some fabrics are more susceptible to this than others.
  • Whilst we guarantee to make all your order from the same batch, we cannot guarantee that subsequent orders will match your original order.
  • We cannot accept any responsibility for fading or discolouration, due to exposure to direct or indirect sunlight. Sunlight affects different fabrics in different ways, but sunlight, whether direct or indirect, will nevertheless always affect fabric colour. Darker fabrics, because they have further to fall, are likely to discolour and fade more. Different fabrics, dark or light are liable to fade or discolour at different rates.
  • We cannot accept any responsibility for fading or discolouration due to exposure or contact with any chemicals sprayed nearby or applied directly. Please also note that there are certain aerosol sprays, most particularly odour neutralisers and nicotine neutralisers that contain certain chemicals that can react with fabric dyes.
  • The provisions of this clause apply in addition to your statutory consumer rights in relation to faulty or misdescribed goods. There rights are not affected by the guarantee.
  • All furniture carries a 5-year frame and construction guarantee against faulty workmanship and/or faulty materials. Cushion fillings and coverings are guaranteed for one year from the date of delivery.
  • Guarantees may not be assigned to a third party.
  • These guarantees do not cover fair wear and tear, neglect, abuse or misuse of your goods, loss or damage (including rusting and corrosion) due to unreasonable exposure to water or weather; loss or damage due to fire, smoke, explosion, lightning, sunlight, infestation by animals or boring insects, or theft, or accidental damage or loss caused by a third party.
  • In the event of a claim under guarantee occurring please contact us by phone or by email listed in the “Contact Us” section of the website.
  • We will endeavour to repair the defective goods free of charge. If a repair is not possible you will be offered a replacement and only if a suitable replacement is not available will you be offered a refund.
  • We will not be liable for any direct or indirect loss of profits or other financial loss or damage arising out of defective, damaged or wrongly delivered goods, over and above the value of the goods themselves.
  • Our gaurantees are limited to goods sold and retained in India and used solely for domestic purposes.
  • While we endeavour to deliver your order to you within 14 business days we are not liable for any direct or indirect loss of profits or other financial loss or damage suffered by you through any reasonable delay or delay due to unforeseen circumstances outside of the reasonable control of Bottomline Sofas Pvt. Ltd.
  • If we accidently damage goods in the course of delivery, then our liability for that damage is limited to the repair or replacement of the goods.
  • Delivery charges are included in the cost of the sofa for the region of Greater Mumbai, Navi Mumbai and Thane. For any location outside of the ones mentioned delivery will be charged as per actuals.